Duplicate VMware system items are created

Issue

After scanning a VMware system a new item is created in the XIA Configuration Server interface, even though the VMware system already exists.

Cause

The configuration of the item identifiers has been changed in the configuration.

Resolution

Compare the item identifiers seen in the client information on both VMware systems.
View the VMware system agent settings and correct the configuration as needed.

More Information

Additional configuration options were added in XIA Configuration Server version 8.1 that allow for two vCenter servers or ESX hosts with the same name to be differentiated in the system.